Our commitment to safety
We want to ensure your items/products moves freely, make the most of your time, and be connected to riders that understand safety of properties. Connecting people and riders matter most to us and the safety of their products. This is why we are committed to safety, from the connecting you to riders to the delivery of your products.
How safety is built into your experience
Safety features in the app
Due diligence and a KYC check is carried out on riders to ensure safety and put delivery in capable hands, we have taken it further to allow you Track your order during delivery.
Report Riders
To our customers we put the power in your hands, you can report drivers behaviour, which in-turn we take very serious sanctions and actions, depending on the nature of such.
Rating and Reviews
We encourage our customers to go with riders, after checking the reviews and remarks on their level of professionalism and rating score
Building safer ways of moving items and products around
Driver safety
We have provided a 24/7 support channel to help with any questions or safety concerns. Our focus is on your safety.
Customers safety
Many of our customers request rides every day. Every customer has access to safety features built into the app.